Your trusted partner in providing premium pet supplies across the United Kingdom
At BritPetShop, we believe every pet deserves the very best. Our mission is to provide UK pet owners with premium quality supplies, expert guidance, and exceptional service that helps pets live healthier, happier lives alongside their families.
Every product we stock is chosen with your pet's health and happiness in mind.
We partner only with trusted brands that meet our rigorous quality standards.
Our knowledgeable team provides guidance to help you make the best choices for your pets.
We prioritise eco-friendly products and sustainable business practices wherever possible.
BritPetShop was founded in 2020 by a group of passionate pet lovers who recognised the need for a truly customer-focused online pet retailer in the UK. As pet owners ourselves, we understand the joy, challenges, and responsibilities that come with caring for our beloved animal companions.
What started as a small operation has grown into one of the UK's most trusted online pet supply destinations. Our success comes from our unwavering commitment to three core principles: quality products, exceptional service, and genuine care for the pet community.
Today, we're proud to serve thousands of satisfied customers across England, Scotland, Wales, and Northern Ireland. From busy dog owners in London to dedicated aquarist enthusiasts in Edinburgh, from cat lovers in Cardiff to small animal carers in Belfast – we're here to support pet owners wherever they are.
Free delivery on orders over £35, with next-day options available across the UK.
Our team includes experienced pet owners and trained specialists ready to help.
30-day return policy and 100% satisfaction guarantee on all purchases.
We stock only reputable brands with proven track records in pet health and nutrition.
Safe and secure checkout with multiple payment options and data protection.
Sustainable packaging and partnerships with environmentally responsible brands.
We're not just another online retailer – we're a community of pet lovers dedicated to enhancing the lives of pets and their families across the UK.
Every product undergoes our rigorous selection process to ensure it meets our high standards for safety, quality, and effectiveness.
Our UK-based customer service team treats every inquiry with the care and attention it deserves.
We constantly seek feedback and adapt our offering to better serve our customers and their pets.
We actively support local animal charities and rescue organisations across the UK.
Email: support@britpetshop.com
Hours: Monday-Friday 9:00 AM - 6:00 PM GMT
Address: BritPetShop Ltd
123 Pet Street
London, UK SW1A 1AA